Our Foundation

Systems Thinking

We serve our clients by staying on the leading edge of Systems Thinking.  We translate and integrate best practices research in to practical applications.  We create and facilitate innovative products and processes for leading and managing organizations strategically.  

The CENTRE for Strategic Management uses The Systems Thinking Approach as the foundation for its consulting and training.

What Makes Our Approach Unique?

1.  Holistic Thinking

Peter Senge states “From an earlier age, we’re taught to break apart problems in order to make complex tasks and subjects easier to deal with. But this creates a bigger problem … we lose the ability to see the consequences of our actions, and we lose a sense of connection to a larger whole”.

Many strategic planning and change management models encourage analytical, linear, and sequential thinking, but Systems Thinking looks at “ the whole system” and its purpose in the environment.

Systems Thinking sees the whole as primary and the parts as secondary. The parts are a set of components that work together for the overall objective of the whole. What this means for us in the business world, is that consideration for the whole organization is more important than any one of its units (or parts), and those units should not be operating in isolation, but working together to support the whole organization's objectives.

 2. “Backwards Thinking”

Most of us have heard the adage: “If you don’t know where you are going, any road will get you there”.  In systems thinking you work/think backwards to create the future you want. According to Steven Covey, “Systems thinking begins with the end in mind”.  We start the process by defining the organization in the future, then working backward to strategically develop a plan to get there.

3.  Input-Throughput-Output

Every human being operates within, what is called, an “open system”, and how well they operate within that system is the key to their survival and success. An open system is one that accepts inputs from the environment around it, acts on those various inputs to create new outputs into the environment. This also holds true for organizations, the very survival and success of which depends on their interaction with what is going on in the environment around them. This is known in systems theory as the input-throughput-output model. The Centre’s Systems Thinking Model looks at organizations as an open system as a way to help them diagnose, analyze, problem solve and make decisions in relation to their environment.  

4.  Feedback is Key

The ability to be flexible and adaptable is crucial in today’s complex and continually changing world. It requires that organizations gain constant feedback and adapt in order to achieve their desired outcomes. Feedback is a key input that helps organizations learn, grow, and adapt at all levels.

After examining 27 other strategic planning and change management models, the Centre for Strategic Management found that no other approach incorporated the input-output model or took a system’s environment and feedback loop into consideration.

The real beauty of the Systems Thinking Approach is that by using our “elegantly simple” four basic concepts, anyone can consciously develop systems solutions for their systems problems.

At its simplest, Systems Thinking Approach

  • Provides a common framework for thinking, decision-making, communicating and working together to manage organizational change. 

  • Increases our understanding of how the parts of an organization should fit together to support its desired outcomes.

  • Serves as a diagnostic tool to assess the degree to which an organization is achieving its desired outcomes.

  • Helps organizations spot their leverage points and, if they choose to act upon them, can lead to lasting beneficial changes.

 

We consider it A New Orientation to Business & Life!

For more information please contact info@csmatl.com

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